Kyowon Wells Customer Center
You can check Kyowon Wells A/S application and inquiry through the website or customer center. However, only water purifiers, air purifiers, bidets, and water softeners are eligible for online AS application. For other products, you must contact the customer center. 교원웰스 정수기 고객센터
If the searched address is different from the actual address, online AS application is not possible. Therefore, when applying for A/S online, it is essential to reconfirm after entering the address. 좋은뉴스
KYOWON WELLS CUSTOMER CENTER TELEPHONE NUMBER / OPERATING HOURS
If you have any questions while using Kyowon Wells products or if there is a problem with the product, you can ask for an inquiry or check through the customer center.
The phone number of Kyowon Wells Customer Center, where A/S application/inquiry is available, is 1588-4113. Counselors can be contacted from 9:00 am to 6:00 pm on weekdays.
Online A/S application and 1:1 inquiry can be used after signing up and logging in. In order to apply for AS reservation on the homepage, you must fill in information such as name, phone number, address, purchase product group, AS type, desired service date, etc. in detail.
Only water purifiers and air purifiers, bidets, and water softeners can apply for online AS. For other products, you must use the customer center, and if the searched address is different from the actual address, online A/S application may be restricted.
● Kyowon Wells A/S online application
Level 1. homepage access
To apply for Kyowon Wells A/S online, first access the Kyowon Wells homepage. The homepage can also be searched through a keyword search for ‘Kyowon Wells’ on portal sites.
Step 2. AS Reservation Application
If you have accessed the Kyowon Wells homepage, log in and click the [Customer Center>>Inquiry/AS] menu in the upper right menu. A/S application requires membership registration and login.
After moving to the page, click the [AS Application/Inquiry] item, then scroll down the screen to see the platform where you can apply for AS. Only water purifiers, air purifiers, bidets, and water softeners can apply for online AS.
KYOWON WELLS Q&A
● Is there any way to get a discount on the rental fee?
You can receive billing discounts for each section when you automatically transfer rental fees for environmental home appliances to Wells Woori Card.
● Change of direct debit payment method
If you applied for direct debit through rental or membership subscription, you can change the payment method by calling the customer center at 1588-4113. However, if it is not the account/card of the contractor himself/herself, it may be necessary to fax the relevant supporting documents.
● Want to change your name?
You should first check whether the name change is possible. In the case of rental products, it is possible to change the name after the mandatory contract period (1 to 4 years).
In the case of membership service, you can change the name after the mandatory contract period (1 year), and in the case of purchased products, you can apply for a name change after paying the product in full. If you wish to change your name, please contact the Customer Satisfaction Team at 1588-4113 and it will be processed through the relevant department.