This is DB Insurance, which was newly renamed from Dongbu Insurance. DB damage insurance has been used by many people for over 60 years, so the service level is very high.
We help you quickly connect with various tasks and counselors through the customer center of DB Insurance. DB손해보험 고객센터
DB Insurance Dongbu Insurance Logo 좋은뉴스
1. Access DB Insurance website
The homepage of Dongbu Insurance and the homepage of DB Insurance will appear at the top of the search results no matter which one you search for. Alternatively, you can quickly access the website through the button below.
Go to DB Insurance Homepage
https://www.idbins.com
DB Insurance Dongbu Insurance Search
This is the main screen of the DB Insurance homepage. If you look at the main menu at the top, you can see that there are products, loans, compensation, benefits, and customer center.
Key services located in the center of the screen include insurance contract inquiry, contract loan application, personal information change, insurance premium payment, certificate issuance, and certificate management menus, so you can use them quickly.
DB Insurance Dongbu Insurance website
When you select Customer Center, the following service items appear. Certification Center, Consumer Portal, Required Documents Guide, Insurance Report Center, Frequently Asked Questions, Voice of Customer, User Guide, etc.
If you look at the user guide, there are service menus such as customer service center, mobile app service, visible ARS service, and chatbot consultation service.
DB Insurance Dongbu Insurance Customer Center Menu
2. DB damage insurance customer center phone number
What many people are most curious about is the DB damage insurance customer center phone number for each business. When using the customer center, it is recommended to check and connect to the call center number for each business where the corresponding business can be viewed.
Go to DB Insurance Customer Center
DB Damage Insurance Customer Service Center: 1588-0100
Insurance contract loan/credit loan: 1544-0100
Collateral/credit loan: 1661-2200
Insurance claims: 1566-1040
Bancassurance : 1688-0100
Environmental liability insurance call center: 1670-5420
TM-only product (long-term): 1566-0100
TM exclusive product (car): 1566-0000
Internet only product: 1600-0100
Text-only service for the hearing impaired: 010-9460-1234
DB Insurance Dongbu Insurance customer center phone number
DB Damage Insurance’s customer center has different tasks that can be handled depending on the available hours. For this reason, it is important to check the consultation center for each business and the available hours.
Weekdays: Monday to Friday 9:00 am to 6:00 pm
1. Car breakdown emergency dispatch
2. Car Accident Registration
accident report
issue a certificate
Compensation manager information
Number 0 connects to a counselor
3. Sign up for new insurance
Car insurance subscription consultation and UBI special contract inquiry
Driver/sickness/accident insurance subscription consultation
Number 0 connects to a counselor
4. Illness/injury/fire insurance accident registration
Fax number text information for insurance claim documents submission
Information on required documents for insurance claim
Issuance of insurance claim form fax
Instructions on how to claim insurance money
Compensation Officer Text Information
Number 0 connects to a counselor
5. Illness/injury/driver insurance consultation, change, cancellation
Guidance on main contents of insurance contract
Termination and expiration, subscription withdrawal
Change of insurance premium payment account and change of personal information such as address
Issuance of virtual account for insurance premium payment, immediate transfer
Changes in terms of contracts such as collateral and insurance premiums
Number 0 connects to a counselor
6. Automobile insurance consultation, change, cancellation
Text message information on the main contents of the insurance contract
Short-term driver expansion special contract change
Notification of cancellation documents and application method via text message
Number 0 connects to a counselor
7. Lending
Insurance contract loan application through ARS
Repayment of insurance contract loan through ARS
Insurance contract loan application and repayment
Information on insurance contract loan details
Credit loan repayment and change
Mortgage Loan Payments and Changes
Number 0 connects to a counselor
8. Issuance of certificates and receipt of customer complaints
Issuance of insurance policy
Issuance of automobile insurance subscription certificate
Issuance of sickness and accident insurance claim forms by fax
Issuance of certificates related to car accident registration
Information on service center and branch locations
Information on phone charges
Receive customer complaints and homepage and app failures
Number 0 issuance of other certificates
0. Counselor Connection
Connection with counselors related to illness, injury, and driver insurance contracts
Connect with counselors related to auto insurance contracts
Receipt of car accidents and connection with accident-related counselors
Disease/injury/fire insurance accident registration counselor connection
Information on service center and branch locations
Information on phone charges
DB Damage Insurance Dongbu Fire & Marine Insurance ARS Shortcut Number 1
Saturday Week: Saturday 9:00 – 13:00
1. Car breakdown emergency dispatch
2. Car Accident Registration
accident report
issue a certificate
Compensation manager information
3. New insurance subscription consultation
Direct auto insurance subscription consultation
Illness/injury/driver insurance subscription counseling
4. Short-term driver expansion contract change, insurance premium payment and certification automation service
Short-term driver expansion special contract change
Issuance of insurance premium payment virtual account
Instant transfer of insurance premiums from your account
Text message information on the main contents of the insurance contract
Issuance of insurance policy
Issuance of automobile insurance subscription certificate
Issuance of certificates related to car accident registration
5. Lending
Insurance contract loan application through ARS
Information on insurance contract loan details
6. Sickness/injury insurance claim information
Fax number text information for insurance claim documents submission
Issuance of insurance claim form fax
Information on required documents for insurance claim
Instructions on how to claim insurance money
Compensation manager information
DB Damage Insurance Dongbu Insurance ARS Speed No. 2
Evening: Monday – Friday 18:00 – 22:00, Saturday 13:00 – 22:00
At this time, the consultation work is the same as on Saturday, and only the following points are different.
3. Insurance subscription consultation and UBI special contract information
Direct auto insurance subscription consultation
Illness/injury/driver insurance subscription counseling
DB Insurance Dongbu Insurance ARS Speed Code 3
All-night: Monday – Saturday 22:00 – 9:00 the next day, holidays 24 hours
At this time, the speed dial number cannot cover the existing insurance subscription counseling contents of number 3, and you must be careful that the existing number 4, 5, and 6 items are changed to 3, 4, and 5.
DB Insurance Dongbu Insurance ARS Speed Code 4
3. Find a branch of DB Insurance
If an issue arises that could not be resolved even after contacting an agent through the customer center, you must visit the nearest branch in person. Before you visit, you should find a branch where you can see the work in advance and visit it.
For the nearest branch, it is most accurate to use the branch finder on the DB Insurance homepage.
Go to DB Insurance Branch Locator
Find DB Insurance Dongbu Fire Branch
DB Damage Insurance nationwide branch information
Name Address Phone Number
Gangnam Customer Plaza 3rd floor, 432 Teheran-ro, Gangnam-gu, Seoul (Daechi-dong, DB Financial Center) 02-3011-5240
Gangdong Business Group 10th floor, 1443 Yangjae-daero, Gangdong-gu, Seoul Gangdong Business Group (Gil-dong, Dongwoo Building) 02-3434-4202
Gangbuk Customer Service Center 2nd floor, 107 Huam-ro, Yongsan-gu, Seoul (Dongja-dong, Gateway Tower) 02-3150-4450
Gangseo Project Group 5th floor, Magokdong-ro 3-gil, Gangseo-gu, Seoul (Magok-dong, NY Tower) 02-2650-3800
Nambu Business Group 5th floor, 33, Siheung-daero 163-gil, Guro-gu, Seoul (Guro-dong, Juho Tower) 02-860-0500
Bukbu Project Group 5th floor DB Insurance, 328 Dobong-ro, Gangbuk-gu, Seoul (Beon-dong, Garden Tower Building) 02-901-7400
Gyeongin Customer Service Center 5th floor, 119 Anyang-ro, Manan-gu, Anyang-si, Gyeonggi-do (Anyang-dong, Gyeyang Building) 031-463-6070
Guri Business Group 7th floor, Hanwha Life Insurance Building, 158 Gyeongchun-ro, Guri-si, Gyeonggi-do, Guri Business Group (Gyomun-dong) 031-560-5701
Bucheon Business Unit 14th floor, Hanwha Life Building, 179 Shinheung-ro, Bucheon-si, Gyeonggi-do DB Insurance Bucheon Business Unit (Middle East) 032-222-5700
Seongnam Business Unit 9th floor, 1182 Seongnam-daero, Sujeong-gu, Seongnam-si, Gyeonggi-do (Sujin-dong, KT Building) 031-720-2300
Suwon Business Group 3rd floor, 288 Hyowon-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Daewon Combi Plaza) 031-229-0200
Ansan Business Group 3rd floor, 58-6 Gojan-ro, Danwon-gu, Ansan-si, Gyeonggi-do (Gojan-dong, Ocean Building) 031-8092-6800
Uijeongbu Project Group 10th floor, 34 Dunya-ro 17beon-gil, Uijeongbu-si, Gyeonggi-do (Uijeongbu-dong, Sindo Building) 031-870-4700
Ilsan Business Unit 13th floor of Hanwha Life Ilsan Building, 5 Jeongbalsan-ro 42beon-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do (Janghang-dong) 031-8092-6200
Pyeongtaek Business Group 8th floor, Star Tower, 33 Vision 5-ro, Pyeongtaek-si, Gyeonggi-do Pyeongtaek Business Group (Bijeon-dong) 031-8092-6505
Gangneung Business Group 5th floor, Peyto Building, 2846 Yulgok-ro, Gangneung-si, Gangwon-do (Okcheon-dong) 033-610-2403
Wonju Business Group 3rd floor, 121-1 Seowon-daero, Wonju-si, Gangwon-do (Step-dong, M-Star Building) 033-749-4000
Chuncheon Business Group 6th floor, 2370 Gyeongchun-ro, Chuncheon-si, Gangwon-do, Korea Teachers’ Credit Union (Onui-dong) 033-259-5900
Geoje Tongyeong Business Group Geoje Tongyeong Business Group 7th floor, 1893 Geojejungang-ro, Geoje-si, Gyeongsangnam-do (Gohyeon-dong, Daegeumsan Building) 055-680-7800
Jinju Business Group DB Insurance Youngchang Building, 3rd floor, 287, Gangnam-ro, Jinju-si, Gyeongsangnam-do (Gangnam-dong) 055-749-3333
Changwon Business Group 1st floor, 294-1, Happo-ro, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do DB Insurance (Yangdeok-dong) 055-259-7206
Gumi Business Group 5th floor, Songwondong-ro 5, Gumi-si, Gyeongbuk (Songjeong-dong, Shinhan Financial Investment Building) 054-450-5600
Andong Business Group 3rd floor, 326 Gyeongbuk-daero, Andong-si, Gyeongsangbuk-do (Taehwa-dong, Sinseong Building) 054-851-4500
Pohang Business Group 2nd floor, 156, Jungheung-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do, DB Insurance (Jukdo-dong, Korea Development Bank) 054-271-4600
Honam Customer Service Center 1F, 157 Geumnam-ro, Dong-gu, Gwangju (Geumnam-ro 5-ga, Honam Headquarters DB Insurance Building) 062-220-8300
Daegu Customer Service Center 12th floor, 2058 Dalgubeol-daero, Jung-gu, Daegu (Namsan-dong, ABL Daegu Tower) 053-251-4100
Chungcheong Customer Service Center 8th floor, 182 Daedeok-daero, Seo-gu, Daejeon (Dunsan-dong, Oracle Building) 042-606-7000
Busan Customer Service Center 18th floor, 766 Jungang-daero, Busanjin-gu, Busan (Bujeon-dong, Donga Building) 051-811-5500
Seobusan Business Group 7th floor, 30 Mandeok-daero, Buk-gu, Busan (Deokcheon-dong, Mirae Building) 051-330-4900
Ulsan Business Group 2nd floor, 122 Beonyeong-ro, Nam-gu, Ulsan (Dal-dong, Cheongbo Building) 052-228-4001
Incheon Business Unit 20, Seongmal-ro, Namdong-gu, Incheon National Pension Service Incheon Hall 2nd floor (Guwol-dong) 032-460-0800
Mokpo Business Unit 18-2 Seokhyeon-ro, Mokpo-si, Jeollanam-do Star Palace Building 2, 3rd floor (Seokhyeon-dong) 061-280-8218
Suncheon Project Group Jeonnam Suncheon City Ordinance 2Road 4 Grand Park 2F (Jorye Building) 061-729-2000
Gunsan Project Group 4th floor, 77 Munhwa-ro, Gunsan-si, Jeollabuk-do (Susong-dong, K Tower) Gunsan Project Group 063-472-7105
Jeonju Business Group 11th floor, 213 Girin-daero, Wansan-gu, Jeonju-si, Jeonbuk DB Insurance (Seono Song-dong, Daewoo Building) 063-230-4004
Jeju Business Group Jeju 17, Yeonbuk-ro, Jeju-si 5th floor Professional Construction Center DB Insurance Jeju Business Group (Nohyeong-dong) 064-710-5500
Seohae Business Group 2nd floor, 158 Cheongsa-ro, Hongbuk-eup, Hongseong-gun, Chungcheongnam-do (Hongbuk-eup, Central Tower) 041-359-0800
Cheonan Project Group 4th floor, 133 Chungmu-ro, Seobuk-gu, Cheonan-si, Chungcheongnam-do (Ssangyong-dong, Bukil Building) 041-901-0703
Cheongju Project Group 8th floor, Jayeon Tower Building, 127 Sangdang-ro, Sangdang-gu, Cheongju-si, Chungcheongbuk-do (Bukmun-ro 2-ga) 043-229-2000
Chungbuk Project Group 4th floor, 217 Beonyeong-daero, Chungju-si, Chungcheongbuk-do (Yeonsu-dong, MOON Building) 043-840-8000