Comprehensive summary of post office actual insurance claim documents and claim methods (including insurance claims)
I’ve compiled the postal service insurance claim documents and how to claim them. Every time I apply, I’m not sure what documents to prepare. If you go to the hospital often, you should be used to it. So sometimes I feel like it’s a waste of insurance, but I’ll continue it for sometime later.
Post office insurance claim
There are 5 ways to file a personal insurance claim. You can apply in person, by mail, by fax, through the Postal Insurance website, or through the mobile app. However, fax application can be used only when the amount of insurance claim is less than 3 million won, and internet and mobile application can be used only when the amount of insurance claim is less than 3 million won. 우체국 실비보험 청구서류
In-person registration: After bringing the required documents and ID, visit the nearest post office. 좋은뉴스
Submission by mail: Send the required documents by registered mail to the nearest post office,
Fax reception: To send the required documents by fax, you must first call the post office customer center, and then send it after being informed of the fax number.
Postal insurance homepage registration: Postal deposit insurance homepage > insurance claim menu selection
Mobile app application: After installing the ‘Post Office Insurance App’, apply from the [Insurance claim] menu
FAX number
Postal Insurance Seoul Payment Center: 0505-005-1224
Postal Insurance Gyeongin Dongbu Payment Center: 0505-005-1429
Postal Insurance Gyeongin Seobu Payment Center: 0505-005-1428
Postal Insurance Gangwon Distribution Center: 0505-005-2271
Postal Insurance Chungcheong Payment Center: 0505-005-1788
Postal Insurance Jeonbuk Payment Center: 0505-005-2163
Postal Insurance Jeonnam Payment Center: 0505-005-1921
Postal Insurance Busan Payment Center: 0505-005-1623
Postal Insurance Gyeongbuk Payment Center: 0505-005-2070
Seogwipo Post Office: 064-739-7116
Jeju Post Office: 0505-005-2296
Postal Insurance Claim Documents
This is a claim document required when making a claim for actual expenses insurance (medical loss insurance). You must prepare common documents and supporting documents such as hospital expenses, drug expenses, and hospitalization expenses incurred by actual insurance.
common documents
Insurance claim form (check post office insurance claim form below)
Real name verification certificate (copy of identification card)
Beneficiary deposit account number (if receiving the account)
The post office insurance claim form is as shown in the picture below. You can download it from the Post Office Deposit Insurance website or use the file under the picture. (Download Path: Post Office Deposit Insurance Homepage > Insurance > Payment > Insurance Payment Guide > Required Documents Guide)
Post office-insurance claim-form
Post office – insurance claim form
▼ Postal Insurance Claim Form
Post office_claim_09_1.pdf
0.22MB
Proof of actual insurance
Actual loss medical expenses insurance includes medical expense guarantee insurance and happiness insurance for ten thousand won. You can check the required documents by dividing them into inpatient / outpatient / prescription.
● hospitalization
Medical certificate or confirmation of hospitalization and discharge (specifying the name of the disease and hospitalization and discharge period)
Medical expense calculation receipt, medical expense details statement, or medical expense details confirmation
● Outpatient
Certificate of diagnosis or confirmation of hospital visit (name of disease, date of hospital visit, and details of hospital visit) – Can be omitted if it is less than 300,000 won.
Medical expense calculation receipt, medical expense details statement, or medical expense details confirmation
● prescription
prescription
Receipt of drug bill
In addition, in the case of treatment due to a disaster accident, an accident certificate must be additionally submitted.
Accident proof documents (priority)
1st priority: Traffic/disaster accident confirmation (issued by public institutions such as police stations and fire stations)
2nd priority: industrial accident confirmation/industrial accident medical treatment application
3rd priority: Confirmation of accident handling (issued by non-life insurance companies and mutual aid associations)
4th priority: Civil service corporal certificate (in case of military accident)
5th Priority: Court judgment (medical accident, etc.)
6th Priority: Hospital chart with the details of the accident (in case of a disaster in which the issuance of accident certificate is not possible)
You can check the postal insurance customer center phone number and consultation time information in the article below.