삼성 에어컨 사전점검 Samsung Air Conditioner Pre-Inspection

Samsung Electronics air conditioner pre-inspection application (free) and self-inspection method

If you are using a Samsung Electronics air conditioner, it would be nice to apply for the air conditioner pre-inspection service. As the day warms up, the air conditioner snows. You know that you must clean and use your air conditioner before using it in the summer.

Samsung Electronics-Logo
Samsung-air conditioner
Samsung Electronics air conditioner pre-inspection service? 삼성 에어컨 사전점검
Air conditioner pre-inspection is a service that checks whether the air conditioner is functioning properly before summer arrives, and Samsung Electronics provides it free of charge if you apply in advance. 좋은뉴스 

If you turn on the air conditioner after a long time, you will smell a thick moldy smell and you will see a lot of dust piled up in the sour smell of unknown origin. First, refer to the air conditioner self-inspection method, check it yourself, and if you need an expert inspection, you can apply for a free pre-inspection.

삼성 에어컨 사전점검

And if you had any inconveniences while using it last year, or if you need an inspection, don’t delay and check it now, from March to May, before summer begins.

 

Samsung Electronics Air Conditioner Self-Inspection Method (Self-check)
Rather than unconditionally applying for a pre-inspection service, you should first perform a self-inspection of the air conditioner. There are four main types of self-inspection.

1. Check the operation of the air conditioner
2. Check the remote control
3. Filter cleaning
4. Organize around the outdoor unit

1. Remove objects around the outdoor unit of the air conditioner so that they do not interfere with operation and prepare for ventilation.

 

2. Open the windows and turn on the air conditioner.

Cooling operation, desired temperature adjustment, and outdoor unit operation must be checked. It is said to be normal if the temperature difference between the air inlet and outlet of the indoor unit is more than 8 degrees.

 

3. Check the power cord, remote control battery, etc.

If the LCD of the air conditioner remote control does not turn on or the battery replacement sign appears on the LCD, replace the batteries. It is recommended to remove the battery and store it when not in use for a long time.

If there is something wrong with the remote control but the air conditioner does not work, there may be a problem with the remote control signal receiving part of the air conditioner, so you need to check it.

※ TIP) How to self-check the remote control using video equipment (camera phone, digital camera, camcorder)

Example) How to check with a camera phone

① Execute the camera function of the mobile phone

② Shine the remote control lamp in the recording standby state.

③ Press the [Start/Stop] button on the remote control

④ Check if the light on the screen of the camera phone is visible.

 

If the light is not visible, check the remote control. However, identification is possible only in video equipment with an infrared cut-off filter applied, and in the case of non-applied equipment, the light may be dim or difficult to identify.

 

4. Remove and wash the air conditioner filter.

If the airflow is weak and there is a smell, it may be a filter problem. And if the filter is clogged with a lot of dust, water droplets may form on the surface due to the temperature difference. Please do the cleaning.

 

After soaking the PM1.0(2.5) filter and HEPA filter in lukewarm water with neutral detergent for about 30 minutes, wash them with running water such as a shower faucet, and wash the ultra-fine filter (dust filtration filter) in water for 12 hours in the shade. It must dry out.

 

The charcoal deodorizing filter that catches odors needs to be replaced according to the replacement cycle. Even if it’s not the replacement time, if it smells bad, you should replace it. Purchases can be made at the Samsung Electronics website or service center.

Why does Samsung air conditioner smell? Watch the video

Air conditioner-smelly reason

How to apply for Samsung Electronics air conditioner pre-inspection service
If it does not operate normally during the self-inspection process above, you can apply for the pre-inspection business trip service. In 2023, it will be held from March 2nd to May 12th, and it is said that travel expenses and inspection fees are free of charge when applying for a pre-inspection. (However, if repair is required, parts cost is charged)

 

Reservation on the homepage: Reservation for business trip service on the Samsung Electronics service homepage
Call the Samsung Electronics Customer Center (1588-3366)

How to apply for pre-inspection of the air conditioner on the Samsung Electronics service website
You can apply for a self-inspection on the Samsung Electronics service website. However, you must be registered as a member of Samsung Electronics.

 

After accessing the Samsung Electronics service homepage, select the [Service Reservation > Travel Service Reservation] menu from the entire menu. After that, you can select ‘pre-inspection’ in the failure symptom and apply. In addition, when applying, the exact model name of the air conditioner, the location of the outdoor unit, the type of building, and the month and month of purchase must be accurately stated. Please check in advance and apply.

Samsung Electronics-service-website-business trip service-reservation-screen
Air conditioner-pre-inspection
When applying for a pre-inspection, travel and inspection expenses are free of charge. In 2023, the pre-inspection service is provided free of charge until May 12, so check the air conditioner yourself in advance and apply for a pre-inspection if there is a problem.

● Samsung Electronics Service website address: www.samsungsvc.co.kr/

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